Legal
How DREAMBUILT handles the personal data it receives.
01
DREAMBUILT, S. de R.L. de C.V. (Mexican tax ID RFC DRE210507L43), located at Calle Itzamná, Manzana 12, Lote 120, Local 3, Colonia Aldea Zama, C.P. 77760, Tulum, Quintana Roo, Mexico, is responsible for processing the personal data you provide to us. Privacy contact: info@dreambuilt.mx.
02
We collect data through the form on this website, through our lead forms on Facebook and Instagram, and through WhatsApp conversations: name, phone number, email address, language, the message you write, and your answers about the property you are interested in, when you plan to buy, your budget and how you plan to pay. We automatically record the page or ad through which you contacted us and the campaign parameters. We do not collect sensitive personal data. Your budget and payment method may be considered financial data: we process them only with the express consent you give by providing them.
03
We use your data to respond to your request, assign you a real estate advisor, schedule calls, video calls or visits and send you reminders, follow up commercially, and share information about properties and developments matching your interest. The pre-qualification of your request may be supported by automated tools, including artificial intelligence, and is always reviewed by a member of our team. We do not use your data for other purposes without your consent.
04
If you provide your phone number and give your consent, DREAMBUILT and its advisors may contact you by phone call, text message (SMS) and WhatsApp about the properties you asked about. Some of these messages may be sent using automated technology. Message frequency varies. Message and data rates may apply. You can stop text messages at any time by replying STOP, and get help by replying HELP or writing to info@dreambuilt.mx. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
05
Your data is shared with the advisor assigned to your request. To operate we use technology providers that process data on behalf of DREAMBUILT and only to provide their service to us: messaging and telephony, email, hosting and artificial intelligence. We do not sell your data or share it with third parties for advertising purposes.
06
To understand how this website is used and improve it, we automatically record the pages you visit, how long and how much of each page you view, the buttons you tap (for example WhatsApp, phone or a brochure download), the sections of each page you reach, the form fields you touch (not what you type until you submit), the price range you try in the calculator (never the exact amount), how fast the site loads and any technical errors, your device type, your approximate country and city, and the website or campaign you came from. To recognize a later visit we store a random identifier in your browser that does not contain your name or contact details. We do not store your IP address. If you submit a form, that identifier is linked to your request so we can follow up based on the properties you viewed. This information is not sold or shared with third parties for advertising purposes, and the detailed record of your browsing is deleted after 90 days. You can delete the identifier at any time by clearing this website’s data in your browser.
07
You may at any time request access to, rectification or cancellation of your data, or object to its processing, including objecting to being evaluated by automated means, and you may withdraw the consent you granted. Send your request to info@dreambuilt.mx with your name, a way to contact you and the right you wish to exercise.
08
Any modification to this notice will be published on this same page, stating the date of the latest update.
Last updated: October 6, 2026